Frequently Asked Questions
- Health and Wellbeing
- Classes, Programs and Calendar
- Housing and Food
- Travel and Study Abroad
- Campus Initiatives
- Human Resources
Health and Wellbeing
For more information, see Health and Wellbeing
What do I do if I think I have, or someone close to me has, COVID-19?
I’m immunocompromised, how can I protect myself on campus?
Who can I speak with if the situation makes me feel stressed or overwhelmed?
I feel fine. Why should I take precautions?
Where can I find more information?
Classes, Programs and Calendar
For more information, see Classes and Programs
I’m a student who cannot afford internet service at home. What resources are available to help me obtain internet service for my online classes?
Due to the changed dates for spring term, when will financial aid be disbursed to students?
What about on-campus events, or sports games and practice?
Is the university proceeding with commencement in June?
Housing and Food
For more information, see Housing, Dining and Parking.
Will University Housing and Campus Dining be open during the extended spring break?
Will University Housing and Campus Dining be open spring quarter, even if classes are offered online?
I am taking a leave of absence and withdrawing from classes in spring. Will I be released from my housing and dining contracts?
I have already canceled my housing and am scheduled to move out at the end of winter quarter, but my plans have changed. Can I stay in housing longer?
I am a new resident moving in at the start of spring quarter. Now that spring break has been extended, when do I move in?
What is the cancellation policy for continuing students who have secured housing for next year?
Why won’t Cal Poly close all housing?
Will facilities staff still be available to respond to service requests and to clean the buildings?
Travel and Study Abroad
Cal Poly has suspended all study abroad programs and students studying abroad are required to return to the U.S. as soon as possible.
I have university-related travel planned. What should I do?
What should students, faculty or staff do if they return from an affected area?
For more information, see Campus Operations
What is the campus doing to prevent the spread of infection?
Has the campus considered canceling classes or large events in light of COVID-19, or taking other broad preventative actions? Should large public events on campus be canceled?
What is the Emergency Operations Center (EOC)?
For more information, see Human Resources
Am I required to come into work during the COVID-19 outbreak?
Do employees get paid if the campus is closed?
Where can I find more information on telecommuting?
What are my options if my child’s school is closed and I have no childcare?
If the university does need to close, how will employees receive checks?
How does this impact Student Assistants?
To provide the campus with the most current information, this webpage will be updated regularly. Please check back to get accurate and up to date information.