Student Care Resources

Below is a list of critical care resources that can be found on the Cal Poly Basic Needs website. Please use these resources to help you be well and stay successful as you transition to virtual learning this spring. Please visit the page often, as new information will be updated regularly. 

Basic Needs Resources

The Basic Needs website contains many resources to support you in a variety of ways. On-campus Basic Needs Resources:

Here are a few highlighted resources to support you during this time:

Cal Poly Cares (Emergency Financial Support)

One-time emergency grants of up to $2,000 are available to students struggling with housing and meals, tuition and academic supplies, medical and transportation needs, and more.

Cal Poly Food Pantry

The pantry will remain open to students who choose to remain in the local area for the spring quarter. Students can access the pantry to receive a variety of canned foods, frozen meals, and personal hygiene products. 

Meal Vouchers 

Meal vouchers for 805 Kitchen are available to students in need of a meal. 

CalFresh Benefits

Known nationally as Supplemental Nutrition Assistance Program (SNAP), CalFresh issues eligible participants with monthly credits that can be used in many places that sell food, including grocery stores, farmers markets and Cal Poly’s Campus Market.

If you are concerned about meeting your basic needs, please contact the Office of the Dean of Students at for support. 

Virtual Well-Being Services 

Counseling Services

Counseling Services are available via phone and zoom during normal business hours.

Schedule an appointment:

Safer Crisis Advocacy

Safer crisis counseling services are available via phone and zoom during normal business hours.

Schedule an appointment:

Diversity, Equity and Inclusion Resources

Office of University Diversity and Inclusion

Access a variety of diversity-related teaching and learning resources on COVID-19.

Learn more:

Additional Student Resources/Relevant Information


SoCal Gas

On March 18, SoCal Gas announced that it will temporarily suspend service disconnections for customers who are struggling to pay their bills due to the COVID-19 crisis, even if they receive an automated 48 hour shut-off notice.


On March 13, PG&E announced that it was immediately implementing a moratorium on service disconnections for non-payment. This suspension applies to both residential and commercial customers. In addition, PG&E will offer flexible pay plans to customers who indicate either an impact or hardship as a result of COVID-19.


The City of San Luis Obispo announced that will not terminate water service for non-payment of customer bills due to financial difficulty directly resulting from the current COVID-19 crisis. In addition, the city is highlighting ways for customers to pay their water utility bill in order to support social distancing and limiting person-to-person contact. For additional information, please visit the City of San Luis Obispo website


SLO Transit

On March 23, SLO Transit announced that it was temporarily suspending fares for rides conducting essential travel – no payment will be required when boarding.

In addition, SLO Transit has shifted to operating a weekend schedule until further notice. This includes suspension of the San Luis Tripper (SLT), Laguna Tripper (LT), Highland Tripper (HT), and Trolley service.

Finally, the transit services shared additional steps it is taking to disinfect vehicles every 24 hours for the safety of riders and employees.

Mental Health/Well-Being Services 

SLO Hotline

San Luis Obispo's free and confidential mental health support and suicide prevention line can be reached at 800-783-0607 or by texting "LISTEN" to 741741. 

Be Connected

Call 602-347-1100 to access this 24/7 peer support line established for individuals who are not necessarily in crisis, but just need to talk with someone.

Mental Health Association of San Francisco

Call 1-855-845-7415 to access this non-emergency resource for anyone in California seeking emotional support. Online chat is also available. 

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