Student Care Resources

Below is a list of critical care resources that can be found on the Cal Poly Basic Needs website. Please use these resources to help you be well and stay successful as you transition to virtual learning this spring.

Off-Campus Mental Health/Well-Being Services 

SLO Hotline
San Luis Obispo's free and confidential mental health support and suicide prevention line can be reached at 800-783-0607 or by texting "LISTEN" to 741741.
Be Connected
Call 602-347-1100 to access this 24/7 peer support line established for individuals who are not necessarily in crisis, but just need to talk with someone.
Mental Health Association of San Francisco
Call 1-855-845-7415 to access this non-emergency resource for anyone in California seeking emotional support. Online chat is also available.
The Jed Foundation
The Jed Foundation offers self-care tips and more to help students cope during times of violence, trauma and tragedy. Text START to 741-741 or call 1-800-273-TALK (8253) for immediate support. 
The Steve Fund
Text STEVE to 741-741 to speak with a culturally trained crisis text line counselor. 

Virtual Well-Being Services 

Counseling Services
Counseling Services are available via phone and zoom during normal business hours.
Schedule a counseling appointment.
Safer Crisis Advocacy
Safer crisis counseling services are available via phone and zoom during normal business hours.
Schedule an appointment with SAFER.

Basic Needs Resources

Cal Poly Cares (Emergency Financial Support)
Cal Poly recently received funds from the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act and identified additional funding sources to provide much-needed emergency grants to any student who has incurred expenses due to the disruption of campus operations related to COVID-19. Students may apply for grants through Cal Poly Cares. 
For information on eligibility requirements and the application process, please read the FAQ section on the Cal Poly Cares page.
Cal Poly Food Pantry
The pantry will remain open to students who choose to remain in the local area for the spring quarter. Students can access the pantry to receive a variety of canned foods, frozen meals, and personal hygiene products.
Meal Vouchers
Meal vouchers for 805 Kitchen are available to students in need of a meal.
CalFresh Benefits
Known nationally as Supplemental Nutrition Assistance Program (SNAP), CalFresh issues eligible participants with monthly credits that can be used in many places that sell food, including grocery stores, farmers markets and Cal Poly’s Campus Market.

The Basic Needs website contains many additional sources of support for students. If you are concerned about meeting your basic needs, please contact the Office of the Dean of Students at for support.

Additional Student Resources/Relevant Information

Resources for Undocumented Students and Supporters

Scam Warning

  • The Federal Trade Commission (FTC) issued a May 27 statement warning college students of ongoing COVID-19 phishing scams. Visit the FTC website to read the statement in its entirety. 


SoCal Gas
On March 18, SoCal Gas announced that it will temporarily suspend service disconnections for customers who are struggling to pay their bills due to the COVID-19 crisis, even if they receive an automated 48 hour shut-off notice.
On March 13, PG&E announced that it was immediately implementing a moratorium on service disconnections for non-payment. This suspension applies to both residential and commercial customers. In addition, PG&E will offer flexible pay plans to customers who indicate either an impact or hardship as a result of COVID-19.
The City of San Luis Obispo announced that will not terminate water service for non-payment of customer bills due to financial difficulty directly resulting from the current COVID-19 crisis. In addition, the city is highlighting ways for customers to pay their water utility bill in order to support social distancing and limiting person-to-person contact. For additional information, please visit the City of San Luis Obispo website.


SLO Transit
On March 23, SLO Transit announced that it was temporarily suspending fares for rides conducting essential travel – no payment will be required when boarding.
In addition, SLO Transit has shifted to operating a weekend schedule until further notice. This includes suspension of the San Luis Tripper (SLT), Laguna Tripper (LT), Highland Tripper (HT), and Trolley service.
Finally, the transit services shared additional steps it is taking to disinfect vehicles every 24 hours for the safety of riders and employees.

Mediation/Legal Services

Related Content